Política de Privacitat

Website: https://elevabc.com

Controller: Eleva Boutique Consulting

Address: S’Agaró, Spain

Effective date: 21 April 2026

Eleva Boutique Consulting respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, contact us, or submit an enquiry. Spain applies the GDPR together with Organic Law 3/2018 (LOPDGDD), so this notice is designed to align with those transparency requirements.

1) Who we are

Eleva Boutique Consulting is a hospitality consulting business focused on independent and boutique hotels. We provide services related to profitability, repositioning, pre-opening, digital optimisation, and team development. For privacy matters, the data controller is Eleva Boutique Consulting, based in S’Agaró, Spain.

2) Personal data we collect

We may collect the following personal data when you interact with our website:

Name and surname.
Email address.
Phone number.
Company name and job title.
Any information you include in your enquiry or message.
Technical data such as IP address, browser type, device type, and browsing activity.
Cookie and analytics data, where applicable.

We only collect data that is relevant to responding to your requests, maintaining business contact, operating the website, and improving user experience.

3) How we use your data

We process personal data for the following purposes:

To respond to contact form submissions and direct enquiries.
To manage commercial relationships with potential clients, partners, and suppliers.
To provide information about our consulting services.
To improve website performance, security, and usability.
To comply with legal and regulatory obligations.

We do not sell your personal data.

4) Legal basis for processing

Depending on the situation, we process personal data on one or more of the following legal bases:

Your consent, for example when you submit a form or accept cookies.
Performance of a contract or pre-contractual steps.
Our legitimate interests in managing and improving our website and business communications.
Compliance with legal obligations.

5) Cookies and analytics

Our website may use cookies and similar technologies to support essential site functions, measure traffic, and improve performance. Where required, we will request your consent before placing non-essential cookies. You can manage cookies through your browser settings and, where available, through the cookie banner on the website.

6) Sharing your data

We may share personal data with trusted third-party service providers that help us operate our website, host data, manage email, or support analytics and security. These providers are only permitted to process data on our instructions and must protect it appropriately. We may also disclose data if required by law or to protect our rights.

7) International transfers

Because our consulting activity may involve clients and service providers outside Spain, some data may be processed internationally. When this happens, we use appropriate safeguards where required by applicable data protection law.

8) Data retention

We keep personal data only for as long as necessary for the purpose for which it was collected, including any legal, tax, accounting, or contractual obligations. Once data is no longer needed, it is securely deleted or anonymised.

9) Your rights

Under applicable data protection law, you may have the right to:

Access your personal data.
Request rectification of inaccurate data.
Request erasure of your data.
Restrict or object to certain processing.
Withdraw consent at any time, where processing is based on consent.
Request data portability, where applicable.
Lodge a complaint with the Spanish Data Protection Authority (AEPD).

10) Data security

We implement reasonable technical and organisational measures to rotect personal data against unauthorised access, loss, misuse, or disclosure. However, no internet-based system can be guaranteed to be completely secure.

11) Third-party websites

Our website may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of those external sites.

12) Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the law, or our website. The latest version will always be available on this page with the updated effective date.

13) Contact

For any privacy-related request, including exercising your rights, please contact us through the details published on our website. If you need the policy converted into a more formal legal notice + privacy + cookies set for Wix, I can draft the three pages in one consistent tone and structure.